Shipping Guidelines

Order Processing

All orders placed before 4:00 PM between Mondays to Fridays, and before 10:00 AM Saturdays, Manila time, will be PROCESSED on the same day. Gifts destined for major Philippine cities will be delivered within two working days, unless otherwise stated in the product description. Items ordered after these cut-off times will be processed the next working day. Processing and delivery of all items received on Sundays and non-working holidays will be attended to the next working day.

Product Lead Times

Kindly read the full product description of each item by clicking on its picture or its name for details on product lead times.

Delivery Areas and Schedule

We currently deliver only within the Philippines. Check our Shipping Areas for a listing of our serviceable areas.

The following cities are included in Metro Manila:

Caloocan City
Las Pinas City
Makati City
Malabon
Mandaluyong City
City of Manila
Marikina
Muntinlupa
Navotas
Paranaque
Pasay City
Pasig City
Pateros
Quezon City
San Juan
Taguig
Valenzuela

Cities that are not part of Metro Manila are considered provincial destinations. To limit your search to items available for provincial destinations, select “Provincial” on the left navigation bar. You may then click on any product type under Categories to show only the items available for nationwide delivery.

 LUZON

ABRA

Bangued

ALBAY

Bacacay
Camalig
Daraga
Guinobatan
Legaspi City
Libon
Ligao
Malilipot City
Malinao
Oas
Polangui
Sto. Domingo
Tabaco
Tiwi

BATAAN

Abucay
Balanga
Dinalupihan
Hermosa
Limay
Mariveles
Orani
Orion
Pilar
Samal

BATANGAS

Agoncillo
Alitagtag
Balayan
Batangas City
Bauan
Calaca
Cuenca
Ibaan
Lemery
Lian
Lipa City
Mabini
Malvar
Nasugbu
Padre Garcia
Rosario
San Jose
San Luis
San Nicolas
San Pascual
Sta. Teresita
Sto. Tomas
Taal
Tanauan
Talisay
Tuy

BENGUET

Baguio City
La Trinidad
Philippine Military Academy

BULACAN

Angat
Balagtas
Baliuag
Bocaue
Bulacan
Bustos
Calumpit
Guiguinto
Hagonoy
Malolos
Marilao
Meycauayan
Norzagaray
Obando
Pandi
Paombong
Plaridel
Pulilan
San Ildefonso
San Jose del Monte
San Miguel
San Rafael
Sta. Maria

CAGAYAN

Alcala
Amulung
Aparri
Camalaniugan
Gattaran
Iguig
Lal-lo
Tuguegarao

CAMARINES NORTE

Basud
Daet
Labo
Mercedez
San Vicente
Talisay
Vinzons

CAMARINES SUR

Baao
Bato
Bombon
Buhi
Bula
Calabanga
Camaligan
Canaman
Goa
Iriga City
Lagonoy
Libmanan

CAMARINES SUR (CON’T)

Magarao Milaor
Minalabac
Nabua
Naga City
Ocampo
Pamplona
Pasacao
Pili
Sagnay
San Fernando
San Jose
Sipocot
Tigaon
Tinambac

CATANDUANES

Virac

CAVITE

Alfonso
Amadeo
Bacoor
Carmona
Cavite City
Dasmarinas
Gen. Aguinaldo
Gen. Mariano Alvarez
Gen. Trias
Imus
Indang
Kawit
Maragondon
Mendez-Nunez
Naic
Noveleta
Rosario
Silang
Tagaytay City
Tanza
Ternate
Trece Martirez City

IFUGAO

Lagawe
Lamut
Layon

ILOCOS NORTE

Bacarra
Badoc
Batac
Currimao
Laoag City
Paoay
San Nicolas
Sarrat
Vintar

ILOCOS SUR

Bantay
Cabugao
Candon
Caoayan
Magsingal
Narvacan
San Esteban
San Ildefonso
San Juan
San Vicente
Santa
Santiago
Sinait
Sta. Catalina
Sta. Lucia
Sta. Maria
Sto. Domingo
Vigan

ISABELA

Alicia
Angadanan
Burgos
Cauayan
Cordon
Echague
Gamu
Iligan
Roxas
San Isidro
San Manuel
Santiago

KALINGA APAYAO

Tabuk

LAGUNA

Alaminos
Bay
Binan
Cabuyao
Calamba
Calauan
Famy
Kalayaan
Liliw
Los Banos
Lumban
Mabitac
Nagcarlan
Paete
Pagsanjan
Pakil
Pangil
Pila
Rizal
San Pablo City
San Pedro
Siniloan
Sta. Cruz
Sta. Maria
Sta. Rosa
Victoria

LA UNION

Agoo
Aringay
Bacnotan
Balaoan
Bangar
Bauang
Caba
Luna
Naguilian
Pugo
Rosario
San Fernando
San Gabriel
San Juan
Santo tomas
Sudipen
Tubao

MARINDUQUE

Boac
Buenavista
Gasan
Mogpog
Sta. Cruz

MASBATE

Masbate
Mobo

METRO MANILA

Caloocan City
Las Pinas
Makati City
Malabon
Mandaluyong City
Manila
Marikina
Muntinlupa
Navotas
Paranaque
Pasay City
Pasig City
Pateros
Quezon City
San Juan
Taguig
Valenzuela

NUEVA ECIJA

Aliaga
Bongabon
Cabanatuan City
Cabiao
Gapan
Gen. M Natividad
Gen. Tinio
Guimba
Jaen
Laur
Llanera
Munoz
Palayan
Penaranda
Quezon
Rizal
San Antonio
San Isidro
San Jose City
San Leonardo
Sta. Rosa
Sto. Domingo
Talavera
Zaragoza

NUEVA VIZCAYA

Bambang
Bagabag
Bayombong
Solano

OCCIDENTAL MINDORO

Magsaysay
Rizal
San Jose

ORIENTAL MINDORO

Baco
Calapan
Gloria
Naujan
Pinamalayan
Socorro
Victoria

PALAWAN

Aborlan
Brookes Point
Coron
Espanola
Narra
Puerto Princessa City
Quezon
Roxas
Taytay
Poblacion

PAMPANGA

Angeles City
Apalit
Arayat
Bacolor
Candaba
Floridablanca
Guagua
Lubao
Mabalacat
Macabebe
Magalang
Masantol
Mexico
Minalin
Porac
San Fernando
San Luis
San Simon
Sasmoan
Sta. Ana
Sta. Rita
Sto. Tomas

PANGASINAN

Aguilar
Alaminos
Alcala
Asingan
Balungao
Basista
Bautista
Bayambang
Binalongan
Binmaley
Bugallon
Calasiao
Dagupan City
Labrador
Laoac
Lingayen
Malasique
Manaoag
Mangaldan
Mangatarem
Mapandan
Natividad
Pozorrubio
Rosales
San Carlos City
San Fabian
San Jacinto
San Manuel
San Nicolas
San Quintin
Sison
Sta. Barbara
Sta. Maria
Sto. Tomas
Sual
Tayug
Umingan
Urbiztondo
Urdaneta
Villasis

QUEZON

Atimonan
Calauag
Candelaria
Gumaca
Lopez
Lucban
Lucena City
Pagbilao
Plaridel
Sariaya
Tayabas
Tiaong

QUIRINO

Cabarroguis
Diffun
Saguday

RIZAL

Angono
Antipolo
Baras
Binangonan
Cainta
Cardona
Jala-Jala
Morong
Pililia
Rodriguez
San Mateo
Tanay
Taytay
Teresa

ROMBLON

Alcantara
Looc
Odiongan
San Andres

SORSOGON

Sorsogon

TARLAC

Bamban
Camiling
Capas
Concepcion
Gerona
La Paz
Mayantoc
Moncada
Paniquil
San Jose
Sta. Ignacia
Tarlac
Victoria

ZAMBALES

Botolan
Candelaria
Cabangan
Castillejos
Iba
Masinloc
Olongapo City
Palauig
San Antonio
San Felipe
San Marcelino
San Narciso
Sta. Cruz
Subic

 

VISAYAS

AKLAN

Banga
Boracay Island
Kalibo
Lezo
Makato
Malinao
New Washington
Numancia
Tangalan

ANTIQUE

Belison
Bugasong
Hamtic
Patnongan
San Jose
Sibalom

BILIRAN

Naval

BOHOL

Albur
Albuquerque Poblacion
Alicia Poblacion
Baclayon
Calape
Catigbian
Clarin
Cortes
Dauis
Dimiao
Duero
Garcia Hernandez
Guindulman
Inabanga
Jagna
Lila
Loay
Loon
Maribojoc
Panglao
Tagbilaran City
Tubigon
Ubay
Valencia

CAPIZ

Cuartero
Dao
Dumalag
Dumarao
Ivisan
Mampusao
Panay
Panitan
Pilar
Pontevedra
Pres. Roxas
Roxas City
Sigma

CEBU

Argao
Balamban
Banilad
Bantayan
Bogo
Carcar
Carmen
Catmon
Cebu City
Compostela
Consolacion
Cordova
Daanbantayan
Danao City
Lapu-Lapu City
Liloan
Lutupan
Luz
Madridejos
Mandaue City
Medelin
Minglanilla
Naga
Pinamungahan
San Fernando
San Remiglo
Santander
Sibonga
Sogod
Sta. Fe
Talisay
Toledo City

EASTERN SAMAR

Borongan
Guian

ILOILO

Alimodian
Balabag, Pavia
Balasan
Barotac Nuevo
Cabatuan
Calinog
Carles
Dingle
Duenas
Dumangas
Estancia
Guimbal
Iloilo City
Janiuay
Leon
Leganes
Ma-asin
Miag-ao
Mina
Oton
Passi
Pavia

ILOILO (CON’T)

Pototan
San Enrique
San Miguel
Sara
Sta. Barbara
Tigbauan
Zarraga

LEYTE

Alangalang
Barugo
Bato
Baybay
Capoocan
Carigara
Hilongos
Hindang
Isabel
Jaro
Kananga
Matalom
Olot
Ormoc
Palo
Palompon
San Miguel
Sta, Fe
Tacloban City
Tanauan
Tolosa
Tunga

NEGROS OCCIDENTAL

Bacolod City
Bago City
Binalbagan
Cadiz City
Calatrava
EB Magalona
Escalante
Himamaylan
Hinigaran
Ilog
Kabankalan
La Carlota City
Manapla
Pontevedra
Pulupandan
Sagay
San Carlos City
San Enrique
Silay City
Talisay
Toboso
Valladolid
Victorias

NEGROS ORIENTAL

Amlan (Ayuquitan)
Ayungon
Bacong
Bais City
Basay
Bayawan (Tulong)
Bindoy (Payabon)
Canlaon City
Dauin
Dumaguete City
Guihulngan
Jimalalud
La Libertad
Mabinay
Manjuyod
Pamplona
San Jose
Santa Catalina
Siaton
Sibulan
Tanjay
Tayasan
Vallehermoso
Valencia (Luzurriaga)
Zamboangita

NORTHERN SAMAR

Catamaran

SIQUIJOR

Enrique Villanueva
Larena
Lazi
Maria
San Juan
Siquijor

SOUTHERN LEYTE

Bontoc
Maasin
Sogod

WESTERN SAMAR

Calbayog City
Catbalogan

 

 

MINDANAO

AGUSAN DEL NORTE

Buenavista
Butuan City
Cabadbaran
Kitcharao
Nasipit

AGUSAN DEL SUR

Bayugan
Bunawan
Rosario
San Francisco
Sta. Josefa

BASILAN

Isabela
Lamitan

BUKIDNON

Malaybalay
Musuan
Valencia
Maramag
Don Carlos

CAMIGUIN

Catarman
Guinsiliban
Mambajao
Mahinog
Sagay

DAVAO DEL NORTE

Carmen
Compostela
Monkayo
Montevista
Nabunturan
Panabo
Sto. Tomas
Tagum

DAVAO DEL SUR

Bansalan
Davao City
Digos
Padada

DAVAO ORIENTAL

Dahican
Mati
Matiao

LANAO DEL NORTE

Bacolod
Baroy
Ditucalan
Iligan City
Kapatagan
Kauswagan
Kolambugan
Lala
Linamon
Maigo
Mapalad
Tubod

LANAO DEL SUR

Marawi City

MAGUINDANAO

Cotabato City
Dinaig
Parang
Sultan Kudarat

MISAMIS OCCIDENTAL

Aloran
Bonifacio
Calamba
Clarin
Jimenez
Lopez Jaena
Oroquieta City
Ozamis City
Pana-on
Plaridel
Sapang Dalaga
Sinacban
Tangub City
Tudela

MISAMIS ORIENTAL

Cagayan de Oro City
Consolacion
El Salvador
Gingoog City
Lapasan
Medina
Patag
Opol

NORTH COTABATO

Kabacan
Kidapawan
Libungan
Makilala
Matalam
Midsayap
Mlang
Pigkawayan
Pikit
Tulunan

SOUTH COTABATO

Alabel
Banga
Calumpang
Gen. Santos City
Koronadal
Lagao
Ligaya
Mabuhay
Marbel
Polomolok
Sinawal
Sto. Nino
Surallah
Tupi

SULTAN KUDARAT

Esperanza
Isulan
Tacurong

SULU

Jolo

SURIGAO DEL NORTE

Alegria
Mainit
San Francisco
Suriago City
Dapai
Del Carmen
Tubod

SURIGAO DEL SUR

Bagnan
Bislig
Carrascal
Cantilan
Carmen
Lanuza
Madrid
Mangagoy
Tabon
Tago
Tandag

TAWI-TAWI

Bongao

ZAMBOANGA DEL NORTE

Dapitan City
Dipolog City
Godod
Katipunan
Liloy
Manucan
Polanco
Salug
Sindangan

ZAMBOANGA DEL SUR

Aurora
Dumalinao
Ipil
Kabasalan
Labangan
Lapuyan
Mahayag
Margosatubig
Molave
Naga
Pagadian City
San Miguel
Tambulig
Titay
Tukuran
Vincenzo Sagum
Zamboanga City

 

We have chosen the most reliable courier in the Philippines to deliver your gifts – LBC.

Shipping Information

Delicate and perishable items are delivered by the raphael’s delivery team within Metro Manila only.

When Recipient is not Home

Kindly note that all orders for delivery to hospitals, schools, funeral homes, or apartments, you should indicate the recipient’s surname, complete address with room number or department.

If the recipient is not available during delivery, the delivery person shall have the order received by a person of suitable age and discretion, claiming affinity to the recipient.

Another option is calling the recipient first to arrange a delivery time. Incomplete or incorrect address or phone numbers may delay delivery.

Shipping Information

Approved orders are usually available for delivery within 24 to 48 hours, Raphaelsgifts.com uses several courier companies ( LBC) depending on the destination, and choosing the fastest way to get our deliveries safely and with utmost reliability.

Delicate and perishable items are delivered by the raphaelsgifts team, so you can be rest assured that the items are delivered safe and sound.

In addition, as soon as the items have been delivered to either you or your recipients, an email shall be sent to your address informing you of the (1) date; (2) time and (3) name of the recipient, when delivery was made.